What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

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Counsel Health

Visibility16

Vibe80

Businesses/Healthcare Technology/Counsel Health

AI Visibility & Sentiment

Counsel Health

Counsel Health is a digital healthcare platform that combines AI-powered medical guidance with access to real licensed physicians. The service offers free AI consultations for medical questions and affordable $29 doctor visits without requiring insurance, making healthcare accessible and convenient through a chat-based interface.

Active Monitoring

counselhealth.com

Healthcare Technology Startups

AI Visibility Score

16/100

Invisible

Sentiment Score

80/100

Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Counsel Health today.

Counsel Health currently exists as a ghost brand in the AI ecosystem, recognized only when explicitly named but completely invisible during the high-intent discovery phases where patients seek affordable care. While legacy giants like Teladoc and Amwell dominate with over 60 mentions each, Counsel Health’s near-zero presence across ChatGPT and Claude represents a significant missed opportunity to capture the next generation of digitally-native patients.

Value Proposition

Accessible, affordable healthcare that combines the convenience of AI-powered medical guidance with the reliability of real licensed physicians, available 24/7 without insurance requirements

Overview

Mission

To make reliable, personalized healthcare accessible to everyone by combining the best of AI and human intelligence

Products & Services

AI-powered medical chat consultationsVirtual physician visits ($29 per visit)Lab test ordering and results managementPrescription medication managementYearly healthcare membership plan ($199)

Current State

Visibility Landscape

A high-level view of how Counsel Health performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation Brand recognition & direct queries	0	0	0	18
Core Topics Product/service category queries	0	0	0	0
Growth Areas Adjacent, aspirational & visionary	—	—	—	—

ChatGPT

Claude

Gemini

AI Overviews

Reputation

Brand recognition & direct queries

Core Topics

Product/service category queries

Growth Areas

Adjacent, aspirational & visionary

—

Competitive Landscape

Teladoc

79 mentions

Amwell

67 mentions

PlushCare

59 mentions

Doctor On Demand

52 mentions

K Health

48 mentions

46 mentions

Loading visibility matrix...

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Counsel Health's AI visibility.

Key Findings

Strength

Strong foundational brand recognition in direct 'vibe check' queries across ChatGPT, Gemini, and AI Overviews.

Strength

Baseline presence in Google AI Overviews for specific queries regarding medical chat apps, outperforming its presence on conversational LLMs.

Gap

Total absence from 'Digital Prescription' and 'Subscription-Based Preventative Care' query clusters where competitors like K Health and Ro are highly visible.

Recommended Actions

Deploy a data-driven PR campaign focused on 'Affordable On-Demand Consultations' to influence LLM training datasets.

Counsel Health is missing from the critical comparison lists that ChatGPT and Claude use to recommend providers to patients seeking low-cost care.

Optimize landing pages with structured schema and FAQ content specifically targeting 'prescription refill without insurance' queries.

These are high-intent queries where the brand currently has 0% visibility, yet they represent a core service offering.

Create persona-specific authority content for the 'Freelance Creative' and 'Small Business' segments.

The data shows these personas are currently underserved by all competitors, providing a 'blue ocean' opportunity for Counsel Health to claim AI search authority.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Affordable On Demand Medical Consultations(3 queries)

“i feel sick but don't have insurance, where can i talk to a doctor for cheap online?”

0/4 platforms mentioned

Core

ChatGPT

1.K Health

2.Lemonaid Health

3.Virtuwell

4.HealthPartners

5.Sesame

+13 more

Claude

1.GoodRx Urgent Care

2.Doctor on Demand

3.Teladoc

4.Amazon Care

5.Amwell

+4 more

Gemini

1.Teladoc

2.Amwell

3.American Well

4.Doctor On Demand

5.MDLIVE

+3 more

AI Overviews

1.Amazon One Medical

2.GoodRx Care

3.Sesame Care

4.DrSays

5.K Health

+4 more

“is there an app where i can just chat with a doctor about a weird rash instead of going in?”

1/4 platforms mentioned

Core

The Time-Poor Tech Executive · VP of Engineering

ChatGPT

1.First Derm

2.Teladoc

3.Amwell

4.Doctor on Demand

5.PlushCare

+4 more

Claude

1.Ro

2.Teladoc

3.Amwell

4.DermCheck

5.Curology

Gemini

1.Teladoc Health

2.Amwell

3.Doctor On Demand

4.PlushCare

5.MDLIVE

AI Overviews

1.Miiskin

2.Teladoc

3.SkyMD

4.DermatologistOnCall

5.Counsel Health

+2 more

“need a doctor visit today that won't cost more than $50, any suggestions?”

0/4 platforms mentioned

Core

The Time-Poor Tech Executive · VP of Engineering

ChatGPT

1.K Health

2.Lemonaid

3.SesameCare

4.CVS MinuteClinic

Claude

1.Teladoc

2.Doctor on Demand

3.Amwell

4.Amazon Clinic

5.Walgreens

+2 more

Gemini

1.Carbon Health

2.GoHealth Urgent Care

3.CVS MinuteClinic

4.Walgreens Health Services

5.Teladoc

+1 more

AI Overviews

1.Ubie Health

2.LoneStar URGENT CARE

3.Amazon One Medical

4.Ballad Health Online Quick Care

5.PlushCare

+6 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

HRSA

hrsa.gov

Gov1 ref

FreeClinics.com

freeclinics.com

Web1 ref

NeedyMeds.org

needymeds.org

Web1 ref

211.org

Web1 ref

findahealthcenter.hrsa.gov

Gov1 ref

Online Quick Care – 24/7 Telehealth with No Video

balladhealth.org

Web1 ref

Amazon One Medical | Telehealth & In-Person Visits

health.amazon.com

Web1 ref

Amazon One Medical | Telehealth & In-Person Visits

health.amazon.com

Web1 ref

What is the cheapest way to see a doctor without insurance?

ubiehealth.com

Web1 ref

GoodRx Care: Affordable Online Telehealth Treatments ...

goodrx.com

Social1 ref

Virtual Care | Online Doctor Visit - CHRISTUS Health

christushealth.org

Web1 ref

Walgreens Virtual Healthcare: Online Doctor & Prescriptions

walgreens.com

Web1 ref

DrSays | Online Doctors $25-$35 most teledoc visits

drsays.com

Web1 ref

Sliding Scale Scale Discount Program | Affordable Care at ...

peakvista.org

Web1 ref

Affordable Virtual Care for Uninsured Patients - FreeRx.com

freerx.com

Social1 ref

Competitive Landscape

Brands and products that AI platforms mention alongside or instead of Counsel Health.

Teladoc79 mentions

Doctor On Demand78 mentions

Amwell67 mentions

PlushCare59 mentions

K Health48 mentions

Ro46 mentions

GoodRx Care35 mentions

MDLIVE31 mentions

One Medical30 mentions

Nurx25 mentions

Counsel Health1 mention

Brand Identity

Brand Voice & Style

How AI perceives Counsel Health's communication style and personality

Counsel Health communicates with a warm, reassuring tone that balances medical professionalism with approachable accessibility. The brand voice emphasizes care, support, and reliability while making complex healthcare feel simple and non-intimidating. They use clear, jargon-free language that empowers users to take control of their health journey, consistently reinforcing that quality healthcare should be available to everyone regardless of insurance status.

Core Tone Traits

Reassuring & Supportive

Creates a sense of safety and care, emphasizing that help is always available

Professional yet Accessible

Maintains medical credibility while avoiding intimidating clinical language

Empowering & Patient-Centered

Puts users in control of their health decisions with clear guidance

Trustworthy & Transparent

Emphasizes security, compliance, and the human oversight behind AI recommendations

Backing

Investors

Floodgate

Pear VC

Engineer content that makes AI agents recommend you

Pendium analyzes how AI platforms perceive your brand, reverse-engineers what they already cite, and continuously publishes content designed to fill gaps and earn more mentions — on autopilot, with you in the loop.

Data generated by Pendium.ai AI visibility scanning. Last scanned February 24, 2026.