What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

Hyper

Visibility1

Vibe50

Businesses/Public Safety Technology/Hyper

AI Visibility & Sentiment

Hyper

Hyper is an AI-powered emergency response platform that automates non-emergency 9-1-1 calls to speed up response times and save lives. The system handles up to 75% of non-emergency inquiries, freeing human operators to focus on critical emergencies while providing empathetic, multi-lingual support.

Active Monitoring

callhyper.com

Public Safety Technology

AI Visibility Score

1/100

Invisible

Sentiment Score

50/100

Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

aspirational

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Hyper today.

Hyper is currently a digital ghost in the public safety tech landscape, completely bypassed by AI models in critical discussions regarding emergency response and dispatcher burnout. While competitors like RapidSOS and Motorola Solutions dominate the narrative for enterprise decision-makers, Hyper’s near-zero visibility ensures it remains excluded from the modern AI-assisted procurement cycle.

Value Proposition

Hyper automates non-emergency 9-1-1 calls using AI, enabling emergency call centers to reduce wait times, prioritize critical calls, and save lives while maintaining empathetic, human-like communication.

Overview

Mission

Automating non-emergency 9-1-1 calls to speed up response times and save lives.

Products & Services

AI Agent for Non-Emergency CallsCall Routing & EscalationQuality Assurance & AnalyticsHyper Command CentreSeamless Systems Integration

Current State

Visibility Landscape

A high-level view of how Hyper performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation Brand recognition & direct queries	2	0	0	0
Core Topics Product/service category queries	0	0	0	0
Growth Areas Adjacent, aspirational & visionary	0	0	0	0

ChatGPT

Claude

Gemini

AI Overviews

Reputation

Brand recognition & direct queries

Core Topics

Product/service category queries

Growth Areas

Adjacent, aspirational & visionary

Competitive Landscape

RapidSOS

74 mentions

Carbyne

72 mentions

Motorola Solutions

66 mentions

Tyler Technologies

45 mentions

Mark43

40 mentions

Intrado

33 mentions

Loading visibility matrix...

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Hyper's AI visibility.

Key Findings

Strength

Trace visibility on ChatGPT (3% mention rate) suggests a baseline level of brand recognition within the most popular consumer AI platform.

Strength

Positive sentiment across Claude and Gemini indicates that while the brand is rarely mentioned, it is not associated with negative industry press or failures.

Gap

Total absence in 'Enterprise Decision Maker' and 'Budget-Conscious Buyer' personas, effectively locking the brand out of high-stakes B2B purchasing journeys.

Recommended Actions

Execute a saturation campaign for Enterprise-focused queries.

Hyper has 0% visibility among decision-makers. AI models need to ingest authoritative white papers and technical case studies that link Hyper to '911 command center' and 'emergency response analytics'.

Develop and publish 'Hyper vs. Motorola' and 'Hyper vs. RapidSOS' comparison frameworks.

Competitors are mentioned in over 70% of queries. By creating explicit comparative data, Hyper increases its chances of being cited as a viable alternative in AI-generated 'best of' lists.

Aggressively target the 'Dispatcher Burnout' narrative.

This is a key industry pain point where AI models currently lack a definitive solution provider to recommend. Owning this specific narrative can establish Hyper as a category leader for operational wellness.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Reducing Dispatcher Workload & Response Times(3 queries)

“how to reduce dispatcher burnout in a 911 center with too many calls”

0/4 platforms mentioned

Adjacent

ChatGPT

1.Motorola Solutions CommandCentral 311

2.Rock Solid Technologies

3.Granicus

4.Priority Dispatch Nurse Navigation

5.LexisNexis Coplogic

+24 more

Claude

1.Priority Dispatch

2.Zetron

3.Tyler Technologies

4.Motorola PremierOne

5.Hexagon

+6 more

Gemini

1.Prepared

2.Carbyne

3.Amazon Lex

4.Google Contact Center AI

5.Priority Dispatch

+14 more

AI Overviews

1.Peregrine Technologies

2.Russ Bassett

3.GUIDE App

4.911.gov

“how can we automate non-emergency calls so operators can focus on real emergencies, what software should we use”

0/4 platforms mentioned

Core

General Consumer · Individual Buyer

ChatGPT

1.Five9 Intelligent Virtual Agent

2.Genesys Cloud CX

3.Talkdesk AI for Government

4.Amazon Connect

5.Amazon Lex

+8 more

Claude

1.Amazon Connect

2.Google CCAI

3.Nuance

4.Genesys Cloud

5.NICE CXone

+4 more

Gemini

1.SeeClickFix

2.CivicPlus

3.MyCivic

4.Tyler Technologies

5.Carbyne

+8 more

AI Overviews

1.Verint

2.RapidSOS Non-Emergency Automation

3.HARMONY AI

4.Aurelian AI

5.Ava

+4 more

“best tech to help 911 centers improve their response times”

0/4 platforms mentioned

Core

General Consumer · Individual Buyer

ChatGPT

1.Motorola Solutions VESTA 911

2.Intrado NG911

3.AT&T ESInet

4.Lumen ESInet

5.Carbyne APEX

+30 more

Claude

1.RapidSOS

2.What3Words

3.HERE Technologies

4.Carbyne

5.Mark43

+6 more

Gemini

1.RapidSOS

2.iPhone

3.Android

4.Tesla

5.Google ELS

+12 more

AI Overviews

1.Peregrine Technologies

2.NGA 911

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

911 operator wellness: Challenges, solutions, and how ...

peregrine.io

Web1 ref

AMERICA'S 911 WORKFORCE IS IN CRISIS

911.gov

Gov1 ref

Inside the staffing crisis at 911 dispatch centers - ABC News

abcnews.com

Web1 ref

Stress Management and Resilience Techniques for 911 Dispatchers

floridaapco.org

Web1 ref

911 Dispatcher's Toolbox: Stress Management Techniques for 911 ...

ameri-prep.com

Web1 ref

Reducing 911 Dispatcher Burnout Through Behavioral Insights

whatworkscities.medium.com

Blog1 ref

How do we reduce burnout for 911 dispatchers?

peoplelab.hks.harvard.edu

Edu1 ref

How AI call automation can ease the strain on 911 centers

police1.com

Web1 ref

A Focus on Telecommunicator Mental Health and Wellness

911.gov

Gov1 ref

Dispatcher Stress: What Makes the Job So Demanding

policelegalsciences.com

Web1 ref

911 Dispatch Wellness App | The GUIDE App™ | Manage Stress & ...

theguideapp.com

Web1 ref

3 Steps for Raising 911 Dispatcher Stress Resilience

russbassett.com

Web1 ref

www.ginasoftware.com

ginasoftware.com

Web1 ref

www.motorolasolutions.com

motorolasolutions.com

Web1 ref

911 CAD Software in 2025: Key Features, Vendors, and Emerging ...

criticalcommunicationsreview.com

Web1 ref

Competitive Landscape

Brands and products that AI platforms mention alongside or instead of Hyper.

RapidSOS74 mentions

Carbyne72 mentions

Motorola Solutions66 mentions

Tyler Technologies45 mentions

Mark4340 mentions

Intrado33 mentions

Prepared30 mentions

CentralSquare Technologies24 mentions

NICE Inform21 mentions

FirstNet21 mentions

Hyper2 mentions

Brand Identity

Brand Voice & Style

How AI perceives Hyper's communication style and personality

Hyper communicates with a mission-driven, authoritative tone that balances technological innovation with human empathy. The brand voice is professional and trustworthy, appropriate for government and public safety audiences, while remaining accessible and clear about complex AI capabilities. There's an underlying urgency that reflects the life-saving nature of their work, combined with confidence in their solution's effectiveness.

Core Tone Traits

Mission-Driven & Purposeful

Every communication ties back to the core mission of saving lives and improving emergency response

Authoritative & Trustworthy

Projects expertise and reliability essential for public safety technology adoption

Technologically Confident

Clearly articulates AI capabilities without overselling or using excessive jargon

Empathetic & Human-Centered

Emphasizes the human impact and maintains warmth despite being a technology company

Backing

Investors

Blue Moon

Engineer content that makes AI agents recommend you

Pendium analyzes how AI platforms perceive your brand, reverse-engineers what they already cite, and continuously publishes content designed to fill gaps and earn more mentions — on autopilot, with you in the loop.

Data generated by Pendium.ai AI visibility scanning. Last scanned February 27, 2026.