What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

Mosaic

Visibility0

Vibe50

Businesses/Logistics & Supply Chain Software/Mosaic

AI Visibility & Sentiment

Mosaic

Mosaic provides an automated LTL shipping and logistics platform designed specifically for B2B distributors. The software streamlines operations by integrating quoting, tracking, and invoice reconciliation into a single, efficient workflow.

Active Monitoring

customcapacity.com

Logistics & Supply Chain Software

AI Visibility Score

0/100

Invisible

Sentiment Score

50/100

Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Mosaic today.

Mosaic is currently absent from the AI-driven search ecosystem, representing a significant missed opportunity to capture logistics decision-makers at the point of influence. While competitors like FreightPOP and Shipwell have successfully integrated themselves into AI-generated answers for LTL automation and software selection, Mosaic’s total lack of footprint leaves the door wide open for these rivals to shape the narrative within the supply chain tech space.

Value Proposition

Mosaic transforms shipping into a competitive advantage by automating complex LTL freight processes, reducing manual errors, and protecting profit margins through real-time data and standardized workflows.

Overview

Mission

To help B2B distributors sell faster and ship smarter by automating the complexities of LTL freight.

Products & Services

Automated LTL freight quotingReal-time shipment trackingAutomated invoice reconciliationCarrier network managementERP integration services

Current State

Visibility Landscape

A high-level view of how Mosaic performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation Brand recognition & direct queries	0	0	0	0
Core Topics Product/service category queries	0	0	0	0
Growth Areas Adjacent, aspirational & visionary	—	—	—	—

ChatGPT

Claude

Gemini

AI Overviews

Reputation

Brand recognition & direct queries

Core Topics

Product/service category queries

Growth Areas

Adjacent, aspirational & visionary

—

Competitive Landscape

NetSuite

18 mentions

FreightPOP

16 mentions

Oracle

14 mentions

MercuryGate

11 mentions

SAP

11 mentions

ShipStation

10 mentions

Loading visibility matrix...

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Mosaic's AI visibility.

Key Findings

Strength

None identified; the brand has a zero-percent visibility rate across all tested AI platforms.

Gap

Total absence in high-intent queries regarding LTL freight quoting and invoice reconciliation automation.

Gap

Failure to appear in category-level trust assessments where logistics managers evaluate potential software vendors.

Recommended Actions

Develop a structured 'AI-Ready' knowledge base focusing on high-intent logistics automation topics like LTL quoting and invoice reconciliation.

AI models prioritize high-quality, structured informational content; establishing this will provide the models with the necessary data to cite Mosaic as a primary solution.

Implement a strategic backlink and technical content campaign targeting industry-leading platforms that Gemini and ChatGPT frequently source for logistics reviews.

Competitors like NetSuite and FreightPOP benefit from authoritative mentions; aligning Mosaic with similar trust signals will improve algorithmic relevance.

Create persona-driven case studies specifically addressing the workflow integration challenges of the Tech-Forward Supply Chain Strategist.

Providing tailored technical content that addresses specific pain points helps search models link Mosaic to the exact needs of high-value buyer segments.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Freight And Logistics Process Automation(3 queries)

“how can i automate LTL freight quoting for my distribution business so my team spends less time on spreadsheets”

0/4 platforms mentioned

Core

ChatGPT

1.Shipwell

2.Kuebix TMS

3.MercuryGate

4.SMC³

5.ShipPeek

+2 more

Claude

1.Magaya

2.Wisor AI

3.Quotiss

4.AscendTMS

5.Rose Rocket

+1 more

Gemini

1.Tai Software

2.MercuryGate

3.Oracle Transportation Management

4.Manhattan Active Transportation Management

5.ExFreight

+5 more

AI Overviews

1.ExFreight

2.Tai Software

3.MyCarrier

4.Kuebix

5.Descartes Pacejet

+6 more

“what tools can help me automate invoice reconciliation for shipping carriers, i am tired of the audit errors”

0/4 platforms mentioned

The Logistics Operations Manager · Director of Logistics

ChatGPT

1.ShipHawk Audit

2.ShipHawk

3.NetSuite

4.Metapack Invoice Matching

5.Metapack

+20 more

Claude

1.FreightOptics

2.Pando

3.OpenEnvoy

4.Orca

5.Intelligent Audit

+2 more

Gemini

1.Portcast

2.V7 Go

3.Avantiico's FIA solution

4.OpenEnvoy

5.Outvio

+5 more

AI Overviews

1.Varsity Logistics

2.FreightPOP

3.Loop

4.Avantiico

5.Microsoft Dynamics 365

+8 more

“how do i better integrate my ERP with my shipping workflow to stop manual re-keying of order data”

0/3 platforms mentioned

The Logistics Operations Manager · Director of Logistics

ChatGPT

1.SAP

2.project44

3.SPS Commerce

4.TrueCommerce

5.Dell Boomi

+13 more

Claude

No brands listed

Gemini

1.Boomi

2.MuleSoft

3.Zapier

4.ShipStation

5.Shippo

+2 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

Shipwell

shipwell.com

Web1 ref

Kuebix TMS

kuebix.com

Social1 ref

MercuryGate

smc3.com

Web1 ref

ShipPeek

shippeek.com

Web1 ref

ShipEngine

shipengine.com

Web1 ref

Freightos

freightos.com

Web1 ref

SMC³

smc3.com

Web1 ref

LTL Shipping | ShipEngine

shipengine.com

Web1 ref

Quote Automation: LTL & FTL Freight Quote Automation Software | Magaya

magaya.com

Web1 ref

Best Freight Quoting Software [2026]: Faster & Accurate Pricing

wisor.ai

Web1 ref

Advanced LTL Software for Smarter Shipping

planimatik.com

Web1 ref

Best Freight Software with Quotes/Estimates 2026 | GetApp

getapp.com

Web1 ref

Top 10 Best Ltl Freight Software of 2026

gitnux.org

Web1 ref

Optimize your LTL quotes with digital platforms and AI

exfreight.com

Web1 ref

Top 10 Best Freight Quoting Software of 2026

gitnux.org

Web1 ref

Competitive Landscape

Brands and products that AI platforms mention alongside or instead of Mosaic.

NetSuite18 mentions

FreightPOP16 mentions

Oracle14 mentions

MercuryGate11 mentions

SAP11 mentions

ShipStation10 mentions

FedEx10 mentions

Shipwell9 mentions

Descartes9 mentions

Kuebix TMS8 mentions

Mosaic0 mentions

Brand Identity

Brand Voice & Style

How AI perceives Mosaic's communication style and personality

Mosaic communicates with a professional, authoritative, and results-oriented tone. The brand voice is designed to instill confidence in operational leaders by focusing on efficiency, data-driven insights, and strategic partnership.

Core Tone Traits

Professional & Authoritative

Maintains a high level of industry expertise and credibility.

Data-Driven

Focuses on measurable outcomes like time saved and margin protection.

Efficiency-Focused

Communicates with clarity and purpose to appeal to busy operations teams.

Strategic Partner

Positions the brand as an essential collaborator rather than just a software vendor.

Engineer content that makes AI agents recommend you

Pendium analyzes how AI platforms perceive your brand, reverse-engineers what they already cite, and continuously publishes content designed to fill gaps and earn more mentions — on autopilot, with you in the loop.

Data generated by Pendium.ai AI visibility scanning. Last scanned March 10, 2026.

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