Quo (formerly OpenPhone) is an AI-powered business phone system that unifies calls, texts, and contacts in one platform. The company helps startups and small businesses respond faster, capture every opportunity, and never lose revenue to missed calls through features like shared numbers, AI receptionist, and CRM integrations.
An AI-powered phone system that brings calls, texts, and contacts together, enabling teams to collaborate seamlessly, never miss customer opportunities, and respond faster with 24/7 AI receptionist coverage.
AI Visibility Score
Quo has an AI visibility score of 50/100, rated as moderate. This score reflects how often and how prominently Quo appears in responses from AI assistants like ChatGPT, Claude, and Gemini.
AI Perception Summary
Quo has successfully captured the 'top-of-mind' position within ChatGPT and Google AI Overviews, frequently securing the #1 spot for solo founders and small teams seeking collaborative communication solutions. While the brand dominates specific inbound and team-sharing queries, it suffers from a near-total blackout on Claude and remains invisible in critical conversations regarding CRM and workflow automation.
Strengths
- Exceptional performance on ChatGPT (73% mention rate) and AI Overviews (avg pos 1.7), particularly for the 'Modern Business Phone Evaluation' and 'Collaborative Team Communication' queries.
- High relevance for the 'Customer Experience Specialist' persona with an average position of 1.7, indicating strong resonance in niche service-oriented queries.
- Consistently outperforming legacy players in direct brand vibe checks on AI Overviews and Claude, demonstrating a clear and recognizable brand identity.
Visibility Gaps
- Total lack of visibility in queries related to CRM and workflow automation, allowing competitors like Dialpad and HubSpot to capture the high-intent 'integration' market.
- Significant platform disparity with only an 8% mention rate on Claude, suggesting Quo's technical documentation or ecosystem presence is not reaching Anthropic's models.
- Underperforming with 'Efficiency-Driven Operations Managers' (36% mention rate) who prioritize the workflow integrations where Quo is currently missing.
Competitors in AI Recommendations
- Dialpad: 31 mentions
- HubSpot: 25 mentions
- RingCentral: 21 mentions
- Aircall: 21 mentions
- Twilio: 18 mentions
- Slack: 16 mentions
- Zapier: 11 mentions
- Zendesk: 11 mentions
- Smith.ai: 10 mentions
- Grasshopper: 9 mentions
- Calendly: 8 mentions
- Google Voice: 7 mentions
- Nextiva: 7 mentions
- Zoom Phone: 7 mentions
- Bland AI: 6 mentions
Categories: Business Communications
Tags: Startups