Pendium
Glean
Glean
Visibility68
Vibe97
Businesses/Enterprise Software/Glean
Glean
AI Visibility & Sentiment

Glean

Glean is an enterprise AI platform that provides AI-powered search, assistants, and agents to help employees find information, generate content, and automate work across their company's knowledge base. The platform connects to 100+ enterprise applications and uses deep learning to understand company-specific context and language.

Active Monitoring
glean.com
AI Visibility Score
68/100

Good

Sentiment Score
97/100
Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core
68
adjacent
57
AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Glean today.

Glean has successfully captured the technical narrative, commanding a 92% visibility rate among CIOs and Engineering Leads while securing the top spot across Claude and Gemini for enterprise search queries. However, a critical vulnerability remains in Google AI Overviews, where a mixed sentiment profile and a low #18 ranking for 'trusted platforms' allow competitors to challenge Glean’s perceived authority.

Value Proposition

Work AI that works - giving every employee an AI Assistant and Agents that put company knowledge to work, saving up to 110 hours per user per year while maintaining enterprise-grade security and permissions.

Overview

Glean is an enterprise AI platform that provides AI-powered search, assistants, and agents to help employees find information, generate content, and automate work across their company's knowledge base. The platform connects to 100+ enterprise applications and uses deep learning to understand company-specific context and language.

Mission

To give people an easier way to find answers at work and put company knowledge to work through AI.

Products & Services
Enterprise AI SearchAI AssistantAI AgentsKnowledge Management (Answers, Collections, Go Links)100+ App Connectors and Integrations
Current State

Visibility Landscape

A high-level view of how Glean performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

ChatGPTChatGPT
ClaudeClaude
GeminiGemini
AI OverviewsAI Overviews

Reputation

Brand recognition & direct queries

58
71
82
65

Core Topics

Product/service category queries

56
73
87
0

Growth Areas

Adjacent, aspirational & visionary

Competitive Landscape
Slack
34 mentions
Jira
34 mentions
Confluence
23 mentions
Google Drive
19 mentions
GitHub
18 mentions
Coveo
15 mentions
Loading visibility matrix...
Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Glean's AI visibility.

Key Findings

Strength

Dominant performance on Claude with an average position of 1.9 and a 67% mention rate.

Strength

Near-total saturation of the Gemini platform, appearing in 92% of all relevant enterprise searches.

Strength

Exceptional resonance with technical personas, including a 92% mention rate for both Strategic CIOs and Engineering Leads.

Recommended Actions

1

Execute an AI Overview optimization campaign focused on 'Trust' and 'Security' keywords.

Glean currently ranks #18 on AI Overviews for trust-based queries; improving this is essential to prevent losing market share to legacy incumbents like SharePoint and Coveo.

2

Develop persona-specific content for Knowledge Management Specialists targeting 'information silos' and 'file fragmentation'.

While CIO visibility is excellent, the 29% visibility gap between CIOs and KM Specialists represents a missed opportunity to influence the actual daily users and advocates of the platform.

3

Increase the frequency of technical whitepapers cited by OpenAI's crawlers to improve the ChatGPT average position.

Glean's 5.3 average position on ChatGPT lags behind its performance on Claude and Gemini, indicating a need for more structured technical documentation that ChatGPT can easily index.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPTChatGPTClaudeClaudeGeminiGeminiAI OverviewsAI Overviews
Enterprise Search And Knowledge Discovery(2 queries)

how do i stop my team from constantly asking where files are? we use slack, google drive, and jira and everything is a mess

1/4 platforms mentioned

Adjacent
ChatGPTChatGPT
1.Slack
2.Jira
3.Google Shared Drives
4.Confluence
5.Figma

+4 more

ClaudeClaude
1.Google Drive
2.Jira
3.Notion
GeminiGemini
1.Slack
2.Jira
3.Google Drive
4.Confluence
5.Notion
8.Glean

+5 more

AI OverviewsAI Overviews
1.Jira
2.Slack
3.Atlassian Confluence
4.Slack Canvases

what's the best internal search engine for a company that has tons of different apps, specific software recommendations please

4/4 platforms mentioned

Core
The Strategic CIO · Chief Information Officer
ChatGPTChatGPT
1.Coveo
2.Elastic Enterprise Search
3.OpenSearch
4.Glean
5.Sinequa

+21 more

ClaudeClaude
1.Glean
2.Salesforce
3.Slack
4.Jira
5.Confluence

+7 more

GeminiGemini
1.Glean
2.Elastic
3.Slack
4.Jira
5.GitHub

+17 more

AI OverviewsAI Overviews
1.Glean
2.Slack
3.Jira
4.Salesforce
5.Google Drive

+11 more

Competitive Landscape

Competitive Landscape

Brands and products that AI platforms mention alongside or instead of Glean.

1Slack34 mentions
2Jira34 mentions
3Glean32 mentions
4Confluence23 mentions
5Google Drive19 mentions
6GitHub18 mentions
7Coveo15 mentions
8Notion13 mentions
9SharePoint12 mentions
10Elasticsearch11 mentions
11Guru10 mentions
Brand Identity

Brand Voice & Style

How AI perceives Glean's communication style and personality

Glean communicates with confident authority as an enterprise AI leader while remaining accessible and practical. The brand voice balances technical sophistication with clear, benefit-focused messaging that emphasizes real business outcomes like time savings and productivity gains. They use concrete metrics and customer proof points to build credibility, while maintaining an innovative, forward-thinking tone that positions them at the forefront of enterprise AI transformation.

Core Tone Traits

Confident & Authoritative

Speaks with conviction about enterprise AI leadership, backed by analyst recognition and customer logos

Results-Oriented

Consistently emphasizes measurable outcomes like 110 hours saved per year and specific ROI metrics

Technically Sophisticated yet Accessible

Explains complex AI concepts in clear, practical terms that resonate with both technical and business audiences

Innovative & Forward-Thinking

Positions at the cutting edge of enterprise AI with terms like 'superintelligence' and 'autonomous agents'

Engineer content that makes AI agents recommend you

Pendium analyzes how AI platforms perceive your brand, reverse-engineers what they already cite, and continuously publishes content designed to fill gaps and earn more mentions — on autopilot, with you in the loop.

Data generated by Pendium.ai AI visibility scanning. Last scanned February 28, 2026.

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