What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

Kita

Visibility35

Vibe75

Businesses/Financial Technology (FinTech)/Kita

AI Visibility & Sentiment

Kita

Kita is a Y Combinator-backed fintech company that provides document intelligence for lending in emerging markets. Using vision AI agents, they transform messy financial documents into clean, fraud-checked signals, enabling lenders to process loan applications 90% faster while expanding credit access to underbanked populations.

Active Monitoring

usekita.com

Financial Technology (FinTech)YC25-26

AI Visibility Score

35/100

Low

Sentiment Score

75/100

Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

aspirational

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Kita today.

Kita has carved out a high-authority niche within Claude, frequently securing the #1 position for underwriting and document intelligence, yet it faces a total blackout across Google's AI ecosystem. While it commands respect among Enterprise Risk leads, the brand is currently invisible to CTOs and emerging market decision-makers, ceding those critical technical narratives to competitors like Ocrolus and Plaid.

Value Proposition

Vision AI that reads financial documents the way your best credit officer would, extracting structured data and detecting fraud in seconds from any document format across emerging markets—cutting turnaround times by 90%

Overview

Mission

Make every borrower visible. Billions of people are locked out of credit because their financial lives exist on paper, in photos, and in formats that technology was never built to understand. Kita changes that.

Products & Services

Kita Credit Agent - AI-powered document verification and borrower communication via WhatsApp/emailKita Capture - Vision AI document extraction and fraud detectionREST API and Python SDK integrationWhite-label web portal for loan officersMulti-market document processing (50+ document types)

Current State

Visibility Landscape

A high-level view of how Kita performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

	ChatGPT	Claude
Reputation Brand recognition & direct queries	47	49
Core Topics Product/service category queries	0	45
Growth Areas Adjacent, aspirational & visionary	0	0

ChatGPT

Claude

Gemini

AI Overviews

Reputation

Brand recognition & direct queries

Core Topics

Product/service category queries

Growth Areas

Adjacent, aspirational & visionary

Competitive Landscape

Ocrolus

19 mentions

Jumio

15 mentions

Onfido

15 mentions

Plaid

14 mentions

AWS

9 mentions

Trulioo

8 mentions

Loading visibility matrix...

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Kita's AI visibility.

Key Findings

Strength

Exceptional performance in Claude with an average position of 1.3 across successful mentions.

Strength

High resonance with the Enterprise Risk and Compliance Lead persona, achieving a 40% mention rate.

Strength

Strong authoritative ranking (#1 or #2) for 'streamlining loan underwriting' and 'document intelligence' queries in ChatGPT and Claude.

Recommended Actions

Execute a Google-centric AI visibility audit and technical SEO overhaul.

Kita currently has a 0% mention rate in Gemini and AI Overviews, meaning it is missing out on the primary AI search traffic where competitors are already established.

Develop a 'Technical Integration' content series focused on lending tech stacks and API connectivity.

Kita failed to appear in any 'build a tech stack' queries, causing a total disconnect from the CTO and engineering-led buying personas.

Aggressively target 'Fraud Detection' and 'ID Verification' keywords through white papers and case studies.

While Kita is strong in underwriting, its silence in the fraud space allows Jumio and Onfido to own the 'safety' narrative in loan processing.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Streamlining Loan Underwriting(2 queries)

“how can I speed up my loan underwriting process for micro-loans in Southeast Asia”

0/4 platforms mentioned

Adjacent

ChatGPT

1.Jumio

2.Onfido

3.Trulioo

4.DocuSign

5.Adobe Sign

+41 more

Claude

1.GCash

2.M-Pesa

3.bKash

4.Onfido

5.IDology

+10 more

Gemini

1.Grab

2.GoTo

3.Shopee

4.Advance.ai

5.Jumio

+9 more

AI Overviews

1.Credolab

2.The Abdul Latif Jameel Poverty Action Lab

3.Grab

4.Axe Finance

5.AIO Logic

+5 more

“best ways to automate bank statement and ID verification for a fintech lender”

1/3 platforms mentioned

Core

Enterprise Risk and Compliance Lead · Chief Risk Officer (CRO)

Claude

1.Kita

2.Ocrolus

3.Hyperscience

4.IDology

5.GBG

+2 more

Gemini

1.ADVANCE.AI

2.Jumio

3.Onfido

4.Atlas

5.Brankas

+9 more

AI Overviews

1.Plaid

2.Finicity

3.Yodlee

4.DecisionLogic

5.Ocrolus

+12 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

5 Ways to Accelerate SME Loan Origination | Lendisys Blog

lendisys.com

Kita

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Content Ideas

Sample Conversations

Citations

Competitive Landscape

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

Explore Financial Technology (FinTech)

Start getting recommended by AI

Frequently asked questions