What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

LunaBill

Visibility0

Vibe100

Businesses/HealthTech/LunaBill

AI Visibility & Sentiment

LunaBill

LunaBill provides AI-powered voice agents designed to automate medical billing calls, including claim status inquiries, A/R recovery, and appeal follow-ups. Their solution integrates seamlessly with existing EHR and PM systems to help healthcare providers accelerate revenue recovery and reduce administrative burden.

Active Monitoring

lunabill.com

HealthTech

AI Visibility Score

0/100

Invisible

Sentiment Score

100/100

Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe LunaBill today.

LunaBill remains effectively invisible within the AI-driven decision-making ecosystem for healthcare revenue cycle management, failing to secure a single mention despite high-intent queries regarding billing automation and EHR integration. While the brand maintains a baseline identity recognition when explicitly searched by name, it is entirely absent from the broader competitive conversation where industry incumbents like Waystar and Epic capture dominant mindshare.

Value Proposition

Automates tedious medical billing calls to get providers paid faster without requiring changes to existing workflows.

Overview

Mission

To boost AR calling efficiency and enable healthcare providers to reclaim staffing hours through intelligent AI voice automation.

Products & Services

AI Voice Agents for Claim Status InquiriesAutomated A/R RecoveryAI-driven Appeal Follow-upEHR/PM System Integration

Current State

Visibility Landscape

A high-level view of how LunaBill performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation Brand recognition & direct queries	0	0	0	0
Core Topics Product/service category queries	—	—	—	—
Growth Areas Adjacent, aspirational & visionary	—	—	—	—

ChatGPT

Claude

Gemini

AI Overviews

Reputation

Brand recognition & direct queries

Core Topics

Product/service category queries

—

Growth Areas

Adjacent, aspirational & visionary

—

Competitive Landscape

Waystar

30 mentions

Epic

21 mentions

athenahealth

20 mentions

Cerner

18 mentions

UiPath

13 mentions

CombineHealth

12 mentions

Loading visibility matrix...

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve LunaBill's AI visibility.

Key Findings

Strength

Brand recognition is established for direct queries, with the brand appearing as the top result when users specifically ask for information about LunaBill across all tested AI models.

Gap

Complete lack of visibility for high-intent 'problem-solving' queries such as automating claim status checks or streamlining insurance appeals.

Gap

Failure to engage key buyer personas including Revenue Cycle Directors and Practice Managers who rely on AI-assisted research for tech stack modernization.

Recommended Actions

Develop a series of authoritative, AI-optimized whitepapers on 'Reducing Revenue Cycle Administrative Burden'.

By directly answering the specific operational pain points identified in user queries, LunaBill can position itself as an industry expert, increasing the likelihood of being cited by AI models.

Optimize technical documentation and marketing assets for 'EHR integration' and 'automation' keywords.

Current search patterns show strong user intent for integrated automation, which is where the brand is currently failing to compete with established legacy players.

Publish case studies focusing on the Efficiency-Obsessed Practice Manager persona.

Providing concrete metrics and success stories tailored to specific personas builds the necessary evidence base for AI models to confidently recommend the brand.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Reducing Revenue Cycle Administrative Burden(2 queries)

“how can I automate claim status checks, are there tools that actually handle the calls”

0/4 platforms mentioned

Core

ChatGPT

1.Stedi

2.Change Healthcare

3.eClaimStatus

4.Insurgrid

5.Certificial

+10 more

Claude

1.Stedi

2.Optum

3.Waystar

4.Decerto

5.VCA Software

+1 more

Gemini

1.Strada

2.Waystar

3.Druid AI

4.V7 Go

5.Sapiens ClaimsPro

+1 more

AI Overviews

1.SuperDial

2.Outbound AI

3.Infinitus

4.Claimity

5.Prosper AI

+8 more

“my medical billing team is drowning in AR follow-ups, what kind of automation tools can help with this”

0/4 platforms mentioned

Core

The Efficiency-Obsessed Practice Manager · Practice Manager

ChatGPT

1.UiPath

2.Apprio

3.AGS Health

4.Waystar

5.Change Healthcare

+6 more

Claude

1.CollaborateMD

2.MedCare MSO

3.CleAR

4.BillingParadise

5.Billing Paradise

+4 more

Gemini

1.Waystar

2.Rivet Health

3.Trizetto

4.Medusind

5.Nividous

+3 more

AI Overviews

1.Waystar

2.Phreesia

3.Experian Health

4.Availity

5.CollaborateMD

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

Stedi Real-Time Claim Status API

stedi.com

Web1 ref

CMS Change Healthcare Claim Status API

marketplace.optum.com

Web1 ref

eClaimStatus

intuitionlabs.ai

Web1 ref

Insurgrid API / Certificial Insurance Tracking API

insurgrid.com

Web1 ref

Grelin Health

grelinhealth.com

Web1 ref

Voicegain Casey

voicegain.ai

Web1 ref

Omnius

insights.omnius.com

Web1 ref

Claimity.ai

claimity.ai

Web1 ref

HumPum AI

humpum.ai

Web1 ref

Aloware IVR

aloware.com

Web1 ref

CloudTalk AI Voice Agents

cloudtalk.io

Web1 ref

Make Com

fluents.ai

Web1 ref

Automate Claims Support with CloudTalk AI Voice Agent

cloudtalk.io

Web1 ref

Claim Monitoring | Automated Claims Management Software

waystar.com

Web1 ref

Introducing real-time claim status checks in the Stedi portal - Stedi

stedi.com

Web1 ref

Competitive Landscape

Brands and products that AI platforms mention alongside or instead of LunaBill.

Waystar30 mentions

Epic21 mentions

athenahealth20 mentions

Cerner18 mentions

UiPath13 mentions

CombineHealth12 mentions

Change Healthcare11 mentions

Automation Anywhere11 mentions

Infinx10 mentions

Experian Health10 mentions

LunaBill0 mentions

Brand Identity

Brand Voice & Style

How AI perceives LunaBill's communication style and personality

LunaBill communicates with a professional, efficient, and highly reliable tone. As a B2B healthcare technology provider, the brand emphasizes security, compliance, and tangible ROI, using clear, direct language that appeals to busy medical administrators looking for streamlined solutions.

Core Tone Traits

Professional & Authoritative

Maintains a high level of credibility through focus on HIPAA and SOC 2 compliance.

Data-Driven

Uses specific metrics like $32M recovered and 50k calls to build trust.

Efficient

Focuses on speed, 'plug-and-play' capabilities, and time-saving benefits.

Trustworthy

Emphasizes security and seamless integration to lower the barrier to adoption.

Engineer content that makes AI agents recommend you

Pendium analyzes how AI platforms perceive your brand, reverse-engineers what they already cite, and continuously publishes content designed to fill gaps and earn more mentions — on autopilot, with you in the loop.

Data generated by Pendium.ai AI visibility scanning. Last scanned March 9, 2026.

Explore HealthTech

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Function Health, Inc.

69/100

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