What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

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EigenPal

Visibility0

Vibe75

Businesses/Enterprise Software/EigenPal

AI Visibility & Sentiment

EigenPal

EigenPal is a Y Combinator-backed enterprise AI platform that automates end-to-end document workflows. The platform uses AI-powered OCR and LLM technology to process handwritten, scanned, or damaged documents with 99% accuracy, enabling businesses to eliminate manual paperwork across finance, insurance, manufacturing, and healthcare industries.

Active Monitoring

eigenpal.com

Enterprise Software YC25-26

AI Visibility Score

0/100

Invisible

Sentiment Score

75/100

Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe EigenPal today.

EigenPal remains a hidden entity in the generative AI landscape, failing to surface in any category-specific searches despite maintaining basic brand recognition when queried directly. This paradoxical positioning suggests that while AI models possess data on the brand, they lack the contextual associations necessary to recommend EigenPal for critical enterprise needs like high-volume insurance processing or on-premise security.

Value Proposition

Production-ready AI document automation with 99% accuracy that handles any document type—handwritten, scanned, or damaged—without templates, delivering enterprise-grade security and on-premise deployment options.

Overview

Mission

So you don't have to do paperwork. Stop drowning in paperwork and let EigenPal's agents handle the work.

Products & Services

AI-powered OCR for document processingDocument workflow automation platformAccuracy evaluation and testing toolsFull observability and monitoringOn-premise enterprise deployment

Current State

Visibility Landscape

A high-level view of how EigenPal performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation Brand recognition & direct queries	0	0	0	0
Core Topics Product/service category queries	0	0	0	0
Growth Areas Adjacent, aspirational & visionary	—	—	—	—

ChatGPT

Claude

Gemini

AI Overviews

Reputation

Brand recognition & direct queries

Core Topics

Product/service category queries

Growth Areas

Adjacent, aspirational & visionary

—

Competitive Landscape

Hyperscience

29 mentions

Rossum

21 mentions

UiPath

18 mentions

ABBYY

16 mentions

Kofax

16 mentions

UiPath Document Understanding

14 mentions

Loading visibility matrix...

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve EigenPal's AI visibility.

Key Findings

Strength

Retains core brand identity across all major platforms (ChatGPT, Claude, Gemini, AI Overviews) during direct 'vibe check' queries, indicating that training data exists but is not being activated by industry context.

Strength

Maintains a neutral-to-positive sentiment profile in direct brand lookups, providing a clean slate for building topical authority.

Gap

Zero visibility across high-stakes buyer personas, particularly failing to reach Compliance-Focused Insurance Executives and Enterprise Technical Architects who are currently being directed to Hyperscience and Rossum.

Recommended Actions

Execute a contextual semantic optimization strategy focused on 'on-premise' and 'secure' document AI.

AI models currently fail to associate EigenPal with enterprise security requirements, leaving the door open for Hyperscience and Kofax to capture these high-value leads.

Publish detailed technical benchmarks and 'how-to' guides for verifying AI document accuracy.

The data shows zero visibility for the 'Workflow Accuracy' query cluster; providing this data will help the brand surface for Technical Architect personas who influence vendor selection.

Develop and distribute industry-specific whitepapers for the insurance sector that highlight high-volume processing capabilities.

EigenPal had a 0% mention rate for insurance-related document automation, a category currently dominated by Rossum and ABBYY.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Modernizing Document Operations(2 queries)

“how to automate high-volume document processing for an insurance claims department”

0/4 platforms mentioned

Core

ChatGPT

1.Guidewire

2.Kafka

3.SQS

4.Airflow

5.Camunda

+34 more

Claude

1.UiPath Document Understanding

2.Automation Anywhere IQ Bot

3.ABBYY FlexiCapture

4.AWS Textract

5.UiPath Studio

+10 more

Gemini

1.Hyperscience

2.ABBYY Vantage

3.Rossum

4.Amazon Textract

5.Google Cloud Document AI

+6 more

AI Overviews

1.MHC Automation

2.Nanonets

3.ABBYY

4.Heron Data

5.Superblocks

+2 more

“need advice on digitizing handwritten and scanned forms at scale, what are some modern AI tools for this”

0/4 platforms mentioned

Core

The Compliance-Focused Insurance Executive · Chief Operations Officer

ChatGPT

1.Google Document AI

2.Microsoft Azure Form Recognizer

3.Amazon Textract

4.ABBYY FlexiCapture

5.Kofax

+13 more

Claude

1.UiPath Document Understanding

2.UiPath

3.Automation Anywhere IQ Bot

4.Veryfi

5.Klipboard

+1 more

Gemini

1.Hyperscience

2.Indico Data

3.AWS Textract

4.Google Cloud Document AI

5.Kofax

+1 more

AI Overviews

1.iWeaver

2.Extend

3.Amazon Textract

4.Google Document AI

5.Azure Document Intelligence

+2 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

Automated Claims Processing: The Definitive Guide for Insurers

vcasoftware.com

EigenPal

Key Takeaways

Visibility Landscape

Insights & Recommended Actions

Sample Conversations

Citations

Competitive Landscape

Brand Voice & Style

Investors

Engineer content that makes AI agents recommend you

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Frequently asked questions