What does "AI visibility" mean for my business?

When someone asks ChatGPT, Claude, or Gemini "what is the best..." or "where can I find...", AI gives specific recommendations. AI visibility is a measure of how often — and how positively — these AI platforms mention your business. It's the new version of being on the first page of Google, except now there are no pages — just one answer.

Which AI platforms do you monitor?

Pendium monitors ChatGPT, Claude, Gemini, Grok, Perplexity, DeepSeek, and Google AI Overviews — seven major AI platforms that consumers use to research local services. We run real queries that your customers actually ask and analyze the responses for mentions of your business, competitors, and industry topics.

How does Pendium improve my visibility?

Three ways. First, we identify the exact queries and topics where you're invisible. Second, we generate AI-optimized content — articles, guides, social posts — designed to help AI agents understand your business and recommend your services to the right people. Third, we continuously monitor to track improvement and find new opportunities. Most clients see measurable improvement within 60 days.

How long until I see results?

You'll get your first visibility report within minutes of signing up. Actual visibility improvement varies, but our clients typically see a 47% average improvement within 60 days. Some see results faster — it depends on your current online presence and how competitive your local market is.

Do I need to be technical to use this?

Not at all. Enter your website URL and Pendium handles everything: scanning AI platforms, analyzing your visibility, generating content, and tracking improvement. The dashboard is designed for business owners, not engineers. If you can check your email, you can use Pendium.

What makes this different from SEO?

Traditional SEO optimizes for Google's search rankings — blue links on a results page. AI visibility is different: AI doesn't show links, it gives direct answers. Even if you rank #1 on Google, ChatGPT might recommend a competitor. Pendium optimizes for the new paradigm — making sure AI platforms know about, trust, and recommend your business.

Pricing

Get a demo

Robby

Visibility28

Vibe89

Businesses/Software/Robby

AI Visibility & Sentiment

Robby

Robby is an AI-powered assistant designed for home service companies that helps technicians maximize revenue from every customer visit. The platform prepares technicians before jobs, assists them during service calls, and automatically syncs documentation back to the office.

Active Monitoring

tryrobby.com

Software YC25-26

AI Visibility Score

28/100

Low

Sentiment Score

89/100

Score by Reach

How often this business is recommended to users across different types of conversations — from direct product queries to broader open-ended conversations where AI could recommend this company's products and services

core

adjacent

AI Perception

Key Takeaways

How AI platforms collectively perceive and describe Robby today.

Robby operates as a specialized power-user tool, achieving elite rankings on Gemini and Claude for technical automation but remaining entirely invisible within Google's AI Overviews. While the brand successfully captures the 'Modernizing Small Business Owner' persona with high-ranking documentation solutions, it is currently failing to break into the broader 'trusted AI assistant' category where incumbents like ServiceTitan and Housecall Pro dominate the narrative.

Value Proposition

Turn every technician visit into revenue by providing AI-powered context, real-time assistance, and automatic documentation that ensures no upsell opportunity is missed.

Overview

Mission

Turn every visit into revenue by ensuring every interaction between a customer and technician is an opportunity.

Products & Services

AI technician preparation and briefingReal-time on-job AI assistantAutomatic job documentation and ServiceTitan syncUpsell opportunity identificationROI calculator for revenue impact

Current State

Visibility Landscape

A high-level view of how Robby performs across AI platforms, broken down by strategic reach level — from core brand queries to growth opportunities.

	ChatGPT	Claude	Gemini	AI Overviews
Reputation Brand recognition & direct queries	42	43	51	0
Core Topics Product/service category queries	0	0	56	0
Growth Areas Adjacent, aspirational & visionary	—	—	—	—

ChatGPT

Claude

Gemini

AI Overviews

Reputation

Brand recognition & direct queries

Core Topics

Product/service category queries

Growth Areas

Adjacent, aspirational & visionary

—

Competitive Landscape

ServiceTitan

40 mentions

Housecall Pro

28 mentions

Jobber

28 mentions

Zapier

20 mentions

CompanyCam

13 mentions

FieldEdge

10 mentions

Loading visibility matrix...

Analysis

Insights & Recommended Actions

What's working, what's not, and specific steps to improve Robby's AI visibility.

Key Findings

Strength

Elite performance on Gemini and Claude for job documentation queries, frequently securing the #1 or #2 positions.

Strength

Strong resonance with the 'Modernizing Small Business Owner' persona, achieving a 58% mention rate and outperforming the brand's overall average.

Strength

Emerging recognition as a viable integration partner for ServiceTitan, outranking several legacy competitors in specific workflow automation searches.

Recommended Actions

Prioritize Google AI Overviews (SGE) optimization via authoritative documentation.

Zero visibility in AIO is the single greatest barrier to growth; Robby must align its technical content with Google's information retrieval patterns to compete with ServiceTitan.

Execute a 'Trust & Category' campaign to land on 'Best AI Assistant' lists.

The brand is missing from category-level queries; securing mentions in third-party listicles and industry roundups is vital to being perceived as a 'most trusted' option.

Pivot messaging to target the 'Growth-Oriented Operations Lead' persona.

The current 0% visibility with ops leads suggests the product's value proposition is being framed too tactically rather than as a strategic revenue driver.

Content Engineering

Content Ideas

Content designed to help AI agents learn about your category and recommend your brand.

Programmatic Testing

Sample Conversations

We programmatically analyze questions that real customers are asking to AI agents and chatbots, extract brand mentions and sentiment, analyze every response, and synthesize the data into an action plan to increase AI visibility.

ChatGPT

Claude

Gemini

AI Overviews

Maximizing Field Technician Productivity(2 queries)

“how can i automate job documentation for my hvac techs so they don't have to type it all out”

0/4 platforms mentioned

Core

ChatGPT

1.ServiceTitan

2.FieldEdge

3.Housecall Pro

4.Jobber

5.ProntoForms

+24 more

Claude

1.ServiceTitan

2.Housecall Pro

3.Jobber

4.Google Forms

5.Zapier

+1 more

Gemini

1.XOi Vision

2.ServiceBox

3.Talage

4.Otter.ai

5.ServiceTitan

+6 more

AI Overviews

1.ServiceTitan

2.Housecall Pro

3.Fieldproxy

4.Jobber

5.CompanyCam

+8 more

“help me find an ai that can brief my plumbers on customer history before they arrive at a house”

0/3 platforms mentioned

Core

The Growth-Oriented Operations Lead · Operations Manager

Claude

1.ServiceTitan

2.Housecall Pro

3.Zapier

4.Fieldwire

5.Jobber

Gemini

1.Housecall Pro

2.ServiceTitan

3.Titan Intelligence

4.Second Sight

5.XOi Technologies

+3 more

AI Overviews

1.ServiceTitan

2.Ask Atlas

3.Atlas

4.Housecall Pro

5.CSR AI

+5 more

Source Intelligence

Citations

The sources AI platforms cite when recommending this brand. Pendium reverse-engineers what's already proven to be catnip to AI agents, then engineers content that fills gaps and helps agents do their job — which means more citations for you.

allGeo

allgeo.com

Web1 ref

CompanyCam | How Field Work Moves Forward

companycam.com

Web1 ref

HVAC Automation for Business Processes: 7 Things to Automate

servicetitan.com

Web1 ref

Top 10 HVAC Field Service Management Software Solutions with AI ...

fieldproxy.ai

Web1 ref

#1 HVAC Inspection and Maintenance Software - allGeo

allgeo.com

Web1 ref

Best HVAC Service Report Apps To Keep Job Data Aligned - BuildOps

buildops.com

Web1 ref

HVAC Service Management Software - Housecall Pro

housecallpro.com

Web1 ref

AI Agent for HVAC Technicians - Voiceflow

voiceflow.com

Web1 ref

HVAC Inspection Software & Reports | InspectNTrack Solutions

inspecttrack.com

Web1 ref

Healthcare - Philips - Professional Dictation Solutions

dictation.philips.com

Web1 ref

Speech-to-Text Options - Assistive Technology Initiative

ati.gmu.edu

Edu1 ref

Top HVAC Apps & Software for Service Technicians in 2026

companycam.com

Web1 ref

10 Best HVAC Field Service Management Software Solutions for 2024

fieldproxy.ai

Web1 ref

4 steps to perfect your technician upsell strategy - Diginomica

diginomica.com

Web1 ref

Field Technician Sales Training That Drives Revenue

resources.fieldconnect.com

Web1 ref

Competitive Landscape

Brands and products that AI platforms mention alongside or instead of Robby.

ServiceTitan40 mentions

Housecall Pro28 mentions

Jobber28 mentions

Zapier20 mentions

CompanyCam13 mentions

FieldEdge10 mentions

Robby10 mentions

XOi8 mentions

ProntoForms7 mentions

Make7 mentions

GoCanvas5 mentions

Brand Identity

Brand Voice & Style

How AI perceives Robby's communication style and personality

Robby communicates with a confident, results-oriented tone that speaks directly to the pain points of home service business owners. The voice is professional yet accessible, using industry-specific language that resonates with HVAC, plumbing, and electrical contractors. The brand leads with concrete numbers and ROI metrics, demonstrating value through data rather than hype. There's an underlying sense of partnership—Robby positions itself as a teammate for technicians rather than a replacement, emphasizing how it helps rather than controls.

Core Tone Traits

Results-Driven

Leads with specific metrics like $135k additional revenue and 15% fewer callbacks

Industry-Savvy

Uses field service terminology and understands technician workflows

Confident & Direct

Makes bold claims backed by data without hedging or excessive qualifiers

Supportive Partner

Positions as a helper that empowers technicians rather than replacing them

Backing

Investors

Y Combinator

Engineer content that makes AI agents recommend you

Pendium analyzes how AI platforms perceive your brand, reverse-engineers what they already cite, and continuously publishes content designed to fill gaps and earn more mentions — on autopilot, with you in the loop.

Data generated by Pendium.ai AI visibility scanning. Last scanned February 27, 2026.